Land Rover North America, Inc. ("Land Rover") has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
1. Normal Web Site Usage
You can visit Land Rover's web site to obtain product and company information or use our online tools without telling us who you are and without revealing any personal information. The only information we collect and store during normal web site usage is the name and internet protocol address of your Internet Service Provider, the web site that referred you to us, the pages you requested, the date and time of those requests and similar non-personal click-stream data (i.e., browser type, etc.). We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, phone number, social security number or vehicle identification number.
2. Collection of Personal Information
There are instances where Land Rover requests personally identifiable information to provide the web site visitor with a service or correspondence (i.e., brochures, promotions, etc.). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Land Rover and is used to fulfill your request. If you provide personally identifiable information, you may receive future communications from Land Rover, our authorized retailers and affiliated companies. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used by Land Rover, our authorized retailers and affiliated companies to improve the services we provide you and to process any request you have made. Except as disclosed in this Privacy Policy, it is never provided to any other company for that company's independent use without your consent.
To use Land Rover's online tools, such as brochure requests, etc., we require a certain amount of personally identifiable information (examples are: name, email address, vehicle identification number, zip code, etc.) that we can use to verify you as a Land Rover customer or meet a request. We use this information to identify and access data in the existing relationship we have with you to provide you with the requested services.
3. Electronic Mail Sent to Us that Contains Personal Information
Internet users may decide to send Land Rover personally identifiable information, for example, in an email containing information about your Land Rover. Land Rover will only use this information to identify you as a Land Rover customer and to determine how to respond to the email.
4. Additional Privacy Protections for Children Using the Internet
Land Rover joins the industry in recognizing that children, including young teens, may not be able to make informed choices about personal information requested online. Accordingly, Land Rover does not knowingly target children or teenagers (under the age of eighteen years) for collection of information online. Land Rover does not solicit or collect personally identifiable information targeted at children and teenagers under the age of eighteen and does not allow anyone else to do so on any Land Rover web site.
Land Rover encourages parents to take an active role in protecting the privacy and security of their children and to prevent the inappropriate use of information about their children.
5. Links to Other Web Sites
This web site contains links to other web sites. Note that when you click on one of these links, you are moving to another web site that may not be owned by Land Rover. Land Rover is not responsible for the privacy practices of such other sites. Land Rover encourages you to read the privacy statements of each and every web site that collects personally identifiable information as these links sites may have privacy policies that differ from ours. Land Rover is not responsible for the content of any off-site pages or web sites linked to these web pages. This privacy statement applies solely to information collected by this web site.
6. Cookies
This web site may use cookies. "Cookies" are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site. This makes it more convenient for users to visit pages within a site without having to reintroduce themselves with every mouse click. The simple function of a cookie is that of helping the user navigate a web site with as little obstruction as possible.
Most current browser versions offer users the following options relating to cookies:
· accept all cookies
· accept only cookies that get sent back to the originating server
· disable cookies
· warn user before accepting cookies.
Please consult the user manual or the online Help manual of your browser for other options and instructions on how to customize your browser with our cookie preferences.
7. Privacy Statement Effective Date and Revision Days
Occasionally we may update the privacy statement for landroverusa.com in order to reflect any changes to the web site or our privacy practices. If we update this statement, the new statement will be posted to the web site ten (10) days prior to the changes taking effect.
The effective date of this privacy statement is December 18, 2003.
For questions regarding this Privacy Policy, please contact Land Rover at:
Land Rover North America
Attn: Customer Relationship Center
555 MacArthur Blvd.
Mahwah, NJ 07430
1-800-FIND-4WD
To opt-out of further communications from Land Rover, please contact Land Rover at 1-800-FIND-4WD.
While Land Rover will process your opt-out request as soon as practicable, please note that, to the extent any of your information has been shared as permitted by this Privacy Policy (such as with authorized retailers and affiliated companies), Land Rover may be unable to delete your information from their databases.
This Privacy Policy is subject to the Land Rover Terms and Conditions.