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  • What is this lawsuit (Colon v. Jaguar Land Rover North America, LLC) about?
    In the lawsuit, the plaintiffs claimed that Model Year 2005 and Model Year 2006 Land Rover LR3 vehicles were sold to consumers with a defect in the vehicles’ alignment geometry.  Plaintiffs claimed that this defect caused allegedly premature and uneven tire wear, leading to allegedly premature tire replacements.  Plaintiffs also claimed that Jaguar Land Rover North America, LLC (“JLRNA”) breached its warranty and owed owners and lessees reimbursement of costs incurred as a result of the alleged defect.  JLRNA denied the existence of the defect and also denied that it failed to meet any warranty obligations.  Instead of continuing with the lawsuit, Plaintiffs and JLRNA decided to resolve the lawsuit through a settlement.
  • What vehicles are involved in the lawsuit? What are the “Class Vehicles”?
    The lawsuit (and settlement) concern Model Year 2005 and Model Year 2006 LR3 vehicles.
  • What happened on June 10, 2013?
    The Court granted preliminary approval to the settlement of the lawsuit.
  • Who is in the class covered by the settlement? Who is in the Class?
    Judge Kleinberg determined that this class includes all current and former owners and lessees who purchased or leased a Model Year 2005 or Model Year 2006 LR3 vehicle in the District of Columbia or one of the fifty (50) states of the United States during the 4 year/50,000 mile New Vehicle Limited Warranty, except that the following are excluded from the class: (i) government entities; (ii) state and federal court judges assigned to this case or any related case and their spouses and certain family members; (iii) persons who have previously executed a release (or settlement agreement containing a release) with JLRNA regarding a defect in the alignment geometry in a Class Vehicle listed below; and (iv) persons against whom JLRNA obtained a judgment in JLRNA’s favor relating to the same or similar claims concerning a Class Vehicle. 

    A copy of the class notice was sent to people who may be current or former owners or lessees of 2005 and 2006 LR3 vehicles based on information obtained from state motor vehicle departments.
  • What if I have received reimbursement for costs incurred due to LR3 tire wear?
    In 2006 and 2007, JLRNA issued Service Bulletins describing the steps service technicians should take when 2005 or 2006 Land Rover LR3s showed allegedly premature and uneven tire wear.  Pursuant to these Bulletins, if the vehicles and tires met certain criteria, vehicle owners or lessees received partial or complete reimbursement of certain costs incurred as a result of the uneven wear.  If you received reimbursement pursuant to these Bulletins or from another source because of uneven tire wear, you may still be a member of the class, unless you excluded yourself from the class.  If you excluded yourself, you can still keep any reimbursement you already received, but you will not have the right to share in the other benefits offered in this settlement.
  • I’m still not sure if I am included?
    If you are still not sure whether you are included in this class, you can ask for free help. You can call 855-837-5622 (toll free in the U.S.) and ask whether your vehicle is included in the settlement. You will need to have your Vehicle Identification Number (VIN) ready. The VIN is located on a placard on the top of the dashboard visible through the driver’s side corner of the windshield.
  • What benefits does the settlement provide? What can I get from the settlement?

    The settlement provides reimbursement of certain costs incurred because of allegedly premature and uneven wear during the 4-year/50,000 New Vehicle Limited Warranty period.  Reimbursable costs may include the cost of replacement tires, expenses paid for balancing and mounting the replacement tires, and the cost of wheel alignments performed in conjunction with qualifying tire replacements.  To be eligible for reimbursement, both the replaced tires and the replacement tires must be:  1) original equipment tires (i.e., tires installed on the vehicle when you purchased or leased it), 2) tires installed by an authorized Land Rover dealer, or 3) tires recommended for the LR3 as stated in the vehicle owners’ manual.  The replaced tires must have had uneven wear across the tread and must have required replacement before you obtained 36,000 miles of use on them.  The deadline to submit claims is May 27, 2014. 

    The amount of the reimbursement depends on how many miles of use you obtained from the tires on your LR3 vehicle when you incurred reimbursable costs because of allegedly premature and uneven wear, and the extent to which you already received compensation.

    If you tell me how many miles you had on your tire or tires when you replaced them due to uneven wear, I can tell you what type of benefits you might be eligible for, if you satisfy all of the conditions for benefits:

    If you...
    The Settlement Provides:
    Incurred and paid costs due to allegedly premature and uneven wear when your tire(s) had between 0 and 20,000 miles on it (them)    
    100% percent reimbursement of your verified unreimbursed reimbursable costs incurred during the 4 year/50,000 mile New Vehicle Limited Warranty period. Reimbursable costs may include the cost of the replacement tires, expenses for balancing and mounting the replacement tires, and the cost of a wheel alignment performed in conjunction with tire replacements.       
    Incurred and paid costs due to allegedly premature and uneven wear when your tire(s) had between 20,001 and 25,000 miles on it (them)
    75% percent reimbursement of your verified unreimbursed reimbursable costs incurred during the 4 year/50,000 mile New Vehicle Limited Warranty period. Reimbursable costs may include the cost of the replacement tires, expenses for balancing and mounting the replacement tires, and the cost of a wheel alignment performed in conjunction with tire replacements.
    Incurred and paid costs due to allegedly premature and uneven wear when your tire(s) had between 25,001 and 30,000 miles on it (them)
    50% percent reimbursement of your verified unreimbursed reimbursable costs incurred during the 4 year/50,000 mile New Vehicle Limited Warranty period. Reimbursable costs may include the cost of the replacement tires, expenses for balancing and mounting the replacement tires, and the cost of a wheel alignment performed in conjunction with tire replacements.   
    Incurred and paid costs due to allegedly premature and uneven wear when your tire(s) had between 30,001 and 36,000 miles on it (them)
    25% percent reimbursement of your verified unreimbursed reimbursable costs incurred during the 4 year/50,000 mile New Vehicle Limited Warranty period. Reimbursable costs may include the cost of the replacement tires, expenses for balancing and mounting the replacement tires, and the cost of a wheel alignment performed in conjunction with tire replacements.    
    Previously received partial reimbursement of reimbursable costs
    • Further reimbursement up to 100% of your verified reimbursable costs incurred because of allegedly premature and uneven wear, if the costs were incurred and paid when your tire(s) had between 0 and 20,000 miles;
    • Further reimbursement up to 75% of your verified reimbursable costs incurred because of allegedly premature and uneven wear, if the costs were incurred and paid when your tire(s) had between 20,001 and 25,000 miles;
    • Further reimbursement up to 50% of your verified reimbursable costs incurred because of allegedly premature and uneven wear, if the costs were incurred and paid when your tire(s) had between 25,001 and 30,000 miles; or
    • Further reimbursement up to 25% of your verified reimbursable costs incurred because of allegedly premature and uneven wear, if the costs were incurred and paid when your tire(s) had between 30,001 and 36,000 miles.        
  • How can I participate in the settlement? How can I obtain these benefits?
    If you believe you qualify for the settlement benefits and wish to take advantage of them, you will be required to submit a CLAIM FORM and certain documentation by May 27, 2014.  You will need certain other documents, in addition to a CLAIM FORM, to qualify to receive benefits under the settlement.
  • What documentation will I need to make a claim?
    If you...
    You need:
    Previously received partial reimbursement under the Service Bulletins
    • The service record, receipt, or invoice demonstrating the reimbursable costs that you incurred and paid because of allegedly premature and uneven wear; and
    • A sworn attestation under penalty of perjury stating that you were not reimbursed by JLRNA, a Land Rover dealership, or any other person or entity for some or all of the costs that you are now seeking reimbursement for.   
    Incurred tire replacement costs as a result of allegedly premature and uneven tire wear and did not receive any reimbursement under the Service Bulletins
    • The service records documenting 1) the reimbursable costs that you incurred and paid because of allegedly premature and uneven wear; 2) the mileage on your vehicle (and, if different, the tires) when you paid the reimbursable costs; and 3) that the replaced tires had a tread wear differential across the width of the tire greater than 3/32”; or
    • An attestation stated under penalty of perjury 1) detailing the nature of the tire wear and stating whether the replaced tire(s) exhibited significant, observable difference in the wear patterns on the tire treads when the treads are compared with each other across the width of the tire; and 2) that the observed tread wear necessitated replacement of the tire(s) and attaching (a) proof of ownership or lesseeship of a Class Vehicle, featuring the VIN of the vehicle and (b) the service records, receipts, or invoices that show the reimbursable costs you incurred and paid because of such allegedly premature and uneven wear and the vehicle mileage (and, if different, the tire mileage) at the time of the tire replacement.
  • Can Jaguar Land Rover North America, LLC give me copies of my service records?
    Jaguar Land Rover North America, LLC (the Company) does not usually possess copies of the service records relating to particular vehicles.  You may be able to get copies of your vehicle’s service records from your dealer or the garage where you have had your vehicle serviced.

    To the extent, however, that you have a specific reason to believe that the Company has possession of your customer service records (for example, because you previously provided your service records to the Company), you may ask the Company to provide copies of your customer service records in the Company’s possession, and the Company will conduct a reasonable search for them.
  • When will I receive my settlement benefits?
    The deadline to submit claims is May 27, 2014.  You will receive a response by mail.  If you submitted a claim on or before February 27, 2014, a response to your claim will be mailed by May 27, 2014.  If you submitted a claim after February 27, 2014 (and prior to May 27, 2014), a response to your claim will be mailed within 90 days of the date postmarked on your claim.
  • What am I giving up to stay in the class and receive a benefit?
    Unless you excluded yourself, you are staying in the class, and that means that you cannot sue, continue to sue, or be part of any other lawsuit against JLRNA, Jaguar Land Rover Limited, Tata Motors Limited, and/or affiliated companies and people about the legal issues in this case if the settlement is approved.  It also means that all of the Court’s orders do apply and will apply to you and legally bind you.  However, nothing in the settlement prohibits you from pursuing claims for:  (i) personal injury; (ii) damage to property other than to a Class Vehicle; or (iii) any and all claims that pertain to anything other than a Class Vehicle.
  • How do I get out of the settlement?
    If you do not want to participate in the settlement, but you want to keep the right to sue or continue to sue JLRNA, on your own, about the legal issues in this case, then you must take steps to get out of the settlement.  This is called “excluding yourself” or it is sometimes referred to as “opting out” of the class.  However, the deadline for exclusions has passed.
  • If I didn’t exclude myself can I sue JLRNA for the claims in this settlement?
    No. Unless you excluded yourself, you gave up the right to sue JLRNA, Jaguar Land Rover Limited, Tata Motors Limited, and/or their affiliates for the claims that this settlement resolves. Remember, the exclusion deadline was October 21, 2013.
  • If I excluded myself, can I get benefits from this settlement?
    No. If you excluded yourself, you are not eligible for benefits under the settlement.  But you may sue, continue to sue, or be part of a different lawsuit against JLRNA, Jaguar Land Rover Limited, Tata Motors Limited, and/or their affiliates.
  • Do I have a lawyer in the case?
    The Court has asked lawyers from the law firm of Shepherd, Finkelman, Miller & Shah, LLP to represent you and the other members of the class.  Together, the lawyers are called Class Counsel.  You will not be charged for these lawyers.  If you want to be represented by your own lawyer, you may hire one at your own expense.
  • How will the lawyers be paid?
    Class Counsel requested, and the Court awarded, attorneys’ fees and expenses of $4,900,000.  JLRNA already paid these fees and expenses.  JLRNA will also separately pay the costs to administer the settlement.
  • How do I object to the settlement?
    The deadline for objections has passed. The deadline was October 21, 2013.
  • What’s the difference between objecting and excluding?
    Objecting is simply telling the Court that you do not like something about the settlement.  You can object only if you stay in the class.  Excluding yourself is telling the Court that you do not want to be part of the class.  If you exclude yourself, you cannot object because the case no longer affects you.  However, the deadline for objections and exclusions has passed.
  • When and where will the Court decide whether to approve the settlement?
    The Court held a Fairness Hearing on November 8, 2013, at 9 a.m. PST before the Hon. James P. Kleinberg, Superior Court of the State of California, County of Santa Clara, Downtown Superior Court, 191 North First Street, San Jose, CA 95113, to consider whether the settlement is fair, reasonable and adequate.  The court approved the settlement.
  • Do/did I have to come to the hearing?
    No, you were not required to attend the hearing.  Note that the final Fairness Hearing already occurred. It occurred on November 8, 2013.
  • May I speak at the hearing?
    Yes, you were permitted to speak at the hearing.  But note that the final Fairness Hearing already occurred. It occurred on November 8, 2013.
  • What happens if I do nothing at all?
    If you do nothing at this time, you will remain in the class and be eligible for the benefits offered by the settlement, assuming that you submit your claim by May 27, 2014.  But, if you have not excluded yourself, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against JLRNA, Jaguar Land Rover Limited, Tata Motors Limited, and/or their affiliates about the legal issues in this case, ever again.
  • Are there more details about the settlement?
    More details may be found in the Notice that was mailed to class members and in the Settlement Agreement.  You may read or print a copy of the Notice and the Settlement Agreement by visiting the following website http://lr3tirewearsettlement.com.
  • How do I get more information?
    You may read or print a copy of the Settlement Agreement by visiting the following website http://lr3tirewearsettlement.com. If you have not already received a copy of the Notice mailed to class members, you may read or print a copy by visiting the same website.
  • What if I have questions about other types of vehicle issues not addressed here?
    If you have questions about other Land Rover vehicles and/or other types of vehicle issues not addressed here, you may call the Land Rover Customer Relationship Center at 800-637-6837.

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